Create the best possibilities
Create the best possibilities
Senior product designer
Fintech • Enterprise Products • AI Systems
Designing complex systems with clarity and accountability
3 key projects
AML Multi-User Case Management
From single-analyst workflows to collaborative AML investigations
Challenge:
How might we design an AML investigation workflow that supports multiple reviewers while maintaining clarity, accountability, and auditability?
Role:
Individual contributor focusing mainly on compliance’s internal ops systems
OKX P2P Express Buy Enhancements (P2P)
Improving conversion, trust, and transaction completion in peer-to-peer trading
Challenge:
How might we improve order completion and user trust in P2P transactions while reducing friction in the buy flow?
Role:
Sole Product Designer for P2P. Owned end-to-end design across the Express Buy experience, collaborating with multiple product and engineering teams
UOB TMRW Wealth Program
Making wealth products more accessible for retail investors
Challenge:
How might we make wealth products more accessible and understandable for retail investors, especially first-time users?
Role:
Product Designer (0→1)
Led end-to-end design from concept to launch, shaping the wealth experience for retail users
Others
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Innovation workshop
Conducted innovation workshops with product stakeholders for our UOB Young Adult program
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Desk research
Leading research and implementation roadmap for UOB payments flow
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User interview
Qualitative user interviews and execution for Woofr app
Design principles
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I look for opportunities to improve how things work, not just refine what already exists.
Whether it’s simplifying a workflow or rethinking a system, I aim to create solutions that move the product forward in meaningful ways.
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I prefer to make ideas tangible quickly and iterate from there.
Working prototypes help surface real issues early, allowing me to test assumptions, learn faster, and improve continuously.
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I take responsibility for the quality of the work beyond just the main flows.
This includes edge cases, states, and interactions that are often overlooked but critical to making the product reliable and usable.
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I focus on helping users understand what’s happening and what to do next.
Clear structure, communication, and interaction design reduce confusion and make complex systems easier to use.